All cancellations/refunds requests must be received within three (3) days before the course begins by email: firstname.lastname@example.org. All refund are subject to ten ($10.00) dollars administration fee deductions. Should there be any cancellation by Life Savers Canada for reasons beyond control, Life Savers Canada will NOT give refund but may reschedule at a future date. Please direct refund requests by email with explanation of reason why you need to refund, along with a copy of the transaction receipt to email@example.com.
Life Savers Canada DOES NOT keep copy of any type of payment. Payment MUST be made in order to reserve your seat. The payment can be made by credit card, Debit Visa, or e-Transfer. However, if the participant fails to show up for class and not give sufficient notice (via email: firstname.lastname@example.org or phone: 403-474-8980; 780-328-2380), or a legitimate reason for the absence, all fees will be forfeited.
Any rescheduling of the course without legitimate/valid reason will NOT be allowed. Any change of date MUST be made at least three (3) days before the course begins by email: email@example.com. If the notification is less than three (3) days, then NOT ELIGIBLE FOR REFUND. However, we will allow ONE-TIME rescheduling with no extra charge.
If rescheduling is allowed, you have within one (1) week from the date of notification to let us know the date you can reschedule. However, the maximum grace period is 30 days to reschedule without extra charge. It’s up to Life Savers Canada’s discretion whether to extend the grace period up to 45 days.
In an event the participants need to reschedule again after one-time rescheduling, then the Life Savers Canada may offer 50% discount from the original/regular price of the course, NOT from the promotional price. Please note this is subject to the availability of the course. Any change of date/reschedule may be made by email: firstname.lastname@example.org,or by phone: CALGARY: 403-474-8980; EDMONTON: 780-328-2380.
NO REFUNDS ALLOWED AFTER RESCHEDULING even if the notification is more three (3) days.